Back to FAQs

I lost access to my two-factor authentication device - how do I log back in?

If you can't access your 2FA method (lost phone, deleted authenticator app, etc.), contact our support team at support@portfoliopilot.com, and we'll help you recover access.

How to request recovery:

  • Email support@portfoliopilot.com from the email address associated with your account
  • Include a description of your situation (lost phone, new device, etc.)
Last updated on
July 30, 2026

How optimized is your portfolio?

PortfolioPilot is used by over 50,000 individuals to analyze their portfolios of over $40 billion1,3. Discover your portfolio score now:

Sign up for free