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The app is stuck loading or spinning - what should I do?

Try these steps in order:

  • Do a hard refresh (Ctrl+Shift+R or Cmd+Shift+R)
  • Open an incognito/private browser window and try again
  • Clear your browser cache and cookies, then reload
  • Try a different browser - Chrome is recommended
  • Disable VPN, ad blocker, or browser extensions that might be blocking scripts

If none of these work, the issue may be on our end. Contact support@portfoliopilot.com with a screenshot, your device type (desktop/mobile), browser name and version, and whether the issue affects the whole app or just one page - we'll investigate and fix it as soon as possible.

Last updated on
July 30, 2026

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