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I was charged unexpectedly. How do I get a refund?

If you were charged unexpectedly - such as when you thought you had already canceled your subscription - email support@portfoliopilot.com with your account email. We'll investigate and get to the bottom of it.

If you have an active paid subscription and want to stop future billing:

  1. Open Subscription.
  2. Click Downgrade to the Free plan.
  3. You'll keep access until the end of your current billing period.

Billing is handled by Stripe - PortfolioPilot doesn't store your full credit card details. If you believe you were charged in error, email support@portfoliopilot.com - we'll investigate and fix it asap.

Last updated on
October 20, 2026

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