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My financial advisor seems to ghost me, is this normal?

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My partner put 50k into investments via a well known financial services company during Covid and saw a decent profit (unexpectedly quick, but that’s Covid I guess). We have only seen shrinkage since then.

I put about 100k down about 2 years ago, it has only dropped since. My FA has never spoken to me, in fact he moved off my account without telling me, and the new advisor didn’t even intro themselves. When me and my partner tried to get time to speak to the new person it took weeks.

When we eventually got them on a call they were fine but didn’t give us much concrete, there were follow ups to be done, the FA has not followed up in 3 weeks. I emailed a week ago asking for a date for these, no response. Is this normal for FAs? In my industry I would be fired immediately by my clients for this level of service (specifically talking about the service not the profit on the investments as I’m aware that’s a long game).

Are all FAs generally incredibly slow and hard to reach? I ask as this person belongs to a large reputable firm. This far they have taken my money and charged me fees despite my investment never generating profit and never speaking to me either. While my wife has had slightly (she has spoken to the advisor once before I invested) better service, and had profit a while ago, the service is so poor.

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ISSUES
Poor Communication
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Playing it too safe

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Can a financial advisor give the wrong advice? Yes, especially towards young people who are starting which was my case, they went way too safe and too conservative to the point that my savings in my retirement account were gaining peanuts barely over 2% a year. I switched banks and never looked back.

Either too safe or too risky. You probably hear tons of stories, especially wasting many years of young people who could have put those crucial early years to better use under a better advisor.

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ISSUES
Incorrect Advice
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Financial advisors are very annoying

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Does anybody else find cold calls from financial advisors extremely annoying? I have 3 accounts.

Schwab holds retirement accounts and it does what I need it to do. I use TD as a brokerage and it does what I need it to do. They fulfill their purpose and never bother me and are great. But I also have bank account w Bank of America / Merrill lynch and I get a call from them every week from a different dillhole offering me his financial services and I find it so annoying and violating bc I know what’s happening is that these back office bungoles are looking at my accounts and holdings, which is targeting me as a good call for their prospecting.

It’s like I’m paying them to upsell me on their services, which they have never actually are able to explain why I need

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ISSUES
Poor Communication
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Paying for Underperformance

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I was paying an advisor $8k per year. He never beat the market and often underperformed. Lovely guy, but once I had enough time to look into it all (the lack of time is WHY I got an advisor in the first place), I realised I was being utterly reamed given the size of my portfolio.

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ISSUES
High Fees
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The Impact of Bad Financial Advice

Getting poor financial advice can have serious consequences, from financial loss to emotional distress. More and more investors are choosing to take matters into their own hands – and we're here to help.

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