The Problem with the Industry: Unqualified Advisors and Poor Investment Choices
I'm a tax attorney, so I see a lot of other people's finances.
The ones I see that work with a financial advisor are, without exception, paying at least 1% of AUM in fees to be in higher-costs funds that underperform the index funds in the long run. To make matters worse, the financial advisors choose tax-inefficient funds and take their fees in the most tax-inefficient way possible. I have also found that many do not understand the nuances of self employed retirement plans or the backdoor Roth.
In my view, there are a few problems with the industry. First, most financial firms hire salespeople and then teach them finance, instead of hiring people who already know finance. I know a LOT of morons working in Edward Jones shops and the like, who are charming but ultimately don't understand the back end of the products they sell. My ex worked for two of the large regional banks in my area, and she had a degree in communications.
She knew (and knows) nothing about finance, but instead was hired because her family is wealthy and gets referral business from old neighbors and classmates. She couldn't even pass the Series 7, but the banks thought she could work in trust management. I talk to clients and financial advisors all the time who don't understand the difference in tax efficiency between mutual funds and ETFs, or the mechanics and reasons of a 1031 exchange, or what the tax incentives actually look like in various types of accounts, or the merits of a solo 401k vs a SEP IRA.
When you only have a hammer, everything starts to look like a nail. Second, the incentives are rarely aligned in the middle of the market or below. Helping a 24 year old set up and fund their Roth IRA is probably not worth your time on the front end unless you're getting an outsized commissions, which ultimately cost the client more money than needed for someone with a small account.
Related Horror Stories
How a Crooked Accountant and Pension Planner Led Me to Take Control of My Financial Future
I had lots of commission fuelled bad advice from so called ‘financial advisors’.However one piece of advice really sticks out as the worst and also the turning point in my investment life.
The first part of the scam was my crooked accountant recommending an Executive Pension Plan at around age 34.
A pension planner was wheeled into my office and I was signed up and within a few days was then paying 250 GBP/Mth into this wizard investment that would give me a pension at age 60 totalling a zillion GBP p.a. OK first two rip offs, crooked accountant got a nice lump sum and commission for the next 10 years and pension planner got a lifetime rake off of everything I paid into the plan. In fact for the first two years all of the contributions I was making went into their pockets.
Fast forward a few years and the pension planner is back and well guess what my plan is underperforming so I need to increase the payments to 1,000 GBP per month. Holy shit ! I sign the papers and away we go. Now being curious, I do some investigation about how much commission I was paying. For the next two years half of my extra payment goes straight to the pension guy.
That was 9,000 GBP so I could see where my pension was going, exactly nowhere except into the advisors trouser pocket. Well that was it payments stopped and I realised I was being ripped off on everything, pension, investment plans, insurance the whole nine yards. Roll on 6 months I had my own pension fund and I was the trustee, I also had an insurance broker business with a very important client, me.
I never looked back and educated myself and will never ever in a million years take any shit from so called financial advisors. Look after your own money because if these guys were any good they would not need money from a loser like you. Remember Bernie Madhoff, there are plenty more out there.
The “I Like to Churn” Advisor
And no, we’re not talking about churning butter. I was talking with another potential client who was considering switching advisors and although they lived in a small town in the Midwest, they had somehow started doing business with an advisor out of New York. They had been with this person for several years and had a hunch that things weren’t all what they seemed.
They thought perhaps the advisor was selling funds and buying other funds just for the sake of earning a commission, and since I was the guy they were considering hiring, they were interested in me taking a look. After reviewing their account statements and the trade confirmations, it was quickly and easily obvious that was what was being done.
Sure enough, the advisor was selling A-Shares; another type of mutual fund, and turning right around and buying other B-Shares, sometimes it was the exact same fund. It made no sense other than the fact that the advisor made a commission on each of those trades.
Lesson Learned: If you are using an advisor on a commission-based relationship, be on the lookout for an influx of unusual trade confirmations. If you see a lot of activity, it might be worth inquiring about.
Trapped in Complexity: How a Boutique Firm Turned Simple Finances into a Lifetime of Fees
My husband’s family has used a boutique firm of financial advisors for years, and honestly, they are probably the best of the best. Independent, fee-for-service—they are very good at what they do. However, I still have some massive issues with them.
Essentially, they have overcomplicated everyone’s finances to a point where the family is now reliant on them for everything. They could probably never extract themselves from their services even if they wanted to. I think this is their ultimate business model. My in-laws have a highly complex portfolio of 30-40 investments (shares, managed funds, etc.), and yet their fund grows less than my simple VAS/VGS portfolio. They pay these guys something insane like $30K per year in fees.
The same firm took on my sister as a client, despite her having extremely simple and minimal finances, charging her $5K per year for insurance and tax advice and complicating her super and other things to the point that now she can’t manage it by herself. I think they honestly should have told her she didn’t need a financial advisor.
Prior to learning about finances and “going it alone,” they had my husband involved in several managed funds that were charging him 1.5% per year and making around 5-6% before fees. Way worse than a simple ETF. I worked out that his money grew about half the amount it would have if we had just been using ETFs from the beginning. And yet, when we mentioned our change of plan, they still recommended we didn’t go with ETFs and stayed with the managed fund. It didn’t make sense.
Again, my theory is simply that they don’t charge commissions on these things, but by having them manage our money and invest into funds for us, they can charge us fees for service and keep things sufficiently complex so we need to keep using them year after year. I think it’s all a bit of a rort, really.
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